How to get the most out of your AI decisions.

We all have access to AI.

We all have a relationship with AI.

And we all know the seven things AI can do for us (well, if you’ve read our article about the AI Capabilities Stack, you know).

But something business leaders often ask us—now that the AI mood has shifted from hype to practicality—is: “What’s the return on investment of Artificial Intelligence?”

Data from IDC forecasts that enterprise spending on Generative AI will swell from over $US40 billion in 2024 to more than $US150 billion by 2027 (banking, retail, and professional services will lead the charge).

According to The Australian Financial Review Top 100 Accounting Firms list for 2024: “Accounting firms that use artificial intelligence grew an average of 50 per cent faster than firms that did not report using the technology.” Use cases included streamlining operations, automating repetitive tasks and providing better customer service.

These stats tell us a couple of things:

  1. Business leaders are very keen to continue allocating resources to unlock the potential of AI;
  2. Certain industries have already identified effective use cases and are seeing (short-term) gains.

In The ROI of AI we build on these points and explore the different types of value AI can create, the trade-offs of easy wins, and why AI fluency is the difference between incremental changes and innovative leaps forward.

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